Contact Us
Phone: (551) 581-2505
Email: info@backyardshelter.com
Business Hours:
- Monday-Friday: 8am-5pm
- Saturday: 10am-6pm
Free shipping continental usa
Always Delivered with Care
We offer free shipping on every order, directly from our trusted manufacturers to your door. Most products arrive in kit form, carefully packaged and ready for self-assembly. No hidden handling fees — just premium backyard products delivered reliably.
Satisfied or refunded
Your Satisfaction Comes First
We work directly with each manufacturer to address any issues one-on-one. If your order arrives damaged, incomplete, or not as expected, we’ll make it right — with repairs, replacement parts, or a full refund when needed.
Top-notch support
Real Help, When You Need It
From expert guidance before you buy to help tracking your order or coordinating delivery, our support team is ready to assist every step of the way. Need fast answers? Use our live chat for real-time help. Whether it's choosing the right kit, resolving shipping questions, or processing an order, we’re here to make your experience smooth and worry-free.
Secure payments
Safe & Simple Checkout
Shop confidently with encrypted, PCI-compliant payment processing. Every transaction is handled securely through trusted gateways — ensuring your privacy and protection from start to finish.